Dear Erika
Thank you so much for a beautiful service for my mum; everything went so well and even better than we could have hoped. You injected so much warmth and compassion, that it was as if you knew Mum, but that really does come down to your skill and expertise; you are a safe pair of hands, as they say! It was so lovely to meet you in person, finally, but again, I felt as if I knew you already, having discussed such intimate and emotional matters with you over the past weeks.
Love & Best wishes